Wholesale

Puj Wholesale Policies

MAP Pricing

Puj adheres to Minimum Advertised Price (MAP) standards. All resellers of Puj product are required to adhere to MAP pricing established by Puj. Retailers found selling Puj product below MAP will be asked to adjust pricing to MAP standards. Failure to adhere to this policy will result in termination of the wholesale account.

Third Party Sites

Resellers are permitted to sell Puj products in their brick-and-mortar stores and privately-hosted websites. Resellers are not permitted to sell Puj products on third party sites, including (but not limited to) Amazon.com, Walmart.com, Jet.com, etc. Failure to adhere to this policy may result in termination of the wholesale account.

Reseller’s License

All resellers of Puj product are required to have a valid Reseller’s License through their licensed state or territory. Proof of license may be requested at any time. Failure to produce a valid Reseller’s License may result in termination of the wholesale account.

Shipping Policy

We make every effort to ship your order within 5-7 business days of receiving payment. We ship Monday through Friday from our warehouse in San Jose, California.

FedEx Ground is the primary service used to ship wholesale accounts. Shipping will be charged to the reseller at a rate of 10-15% of the order total, depending on location. If you would like us to use your shipping account number instead, please email wholesale@puj.com with the carrier and shipping account number in order to set up your account.

Return Policy

Puj guarantees each product against defects; we will gladly offer a replacement or credit for any defective products. Returns for product damaged at your location will be assessed on a case-by-case basis. For instructions on returning an item, contact wholesale@puj.com.

Payment

Payments may be made by credit card or PayPal. Credit terms will be extended on a case-by-case basis, and will not be extended to new accounts.

Backorders

In the event that Puj is out of stock on an item you have ordered, a Puj employee will contact you to determine whether your item will be cancelled or placed on backorder.

Sales Representatives

For the contact information of a Puj Sales Representative in your area, please contact wholesale@puj.com.

Support

For questions regarding your wholesale account, placing an order, using our website or Puj products, please contact wholesale@puj.com . The office is open Monday through Friday, 9:00am to 5:00pm PST.

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